Who we are
What personal data we collect and why we collect it
Can I visit this website anonymously?
You can visit our website anonymously at any time. However, keep in mind, this assumes that you do not create an account, submit any of your personal information (email address, name, etc.) and you do not upload or post any comments, materials (e.g. media files like images, PDFs, etc.) or content to our website.
When visitors leave comments on our websites we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
We have contact forms throughout our websites which can be used to get in contact with us, The Rask Group Pty Ltd, or contributors on our platform. When you use a contact form we will store your name (if provided), email address (if provided) and any other information you offer as part of your contact. We will keep a copy of your communication with us.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. Cookies are small pieces of information stored in your web browser that help us (and your web browser) make your experience on our website better. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day. You can delete or clear your browser’s cookies by finding the settings for your chosen web browser. This can be done on most mobile, tablet and desktop devices.
Embedded content from other websites
Our website may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We use analytics packages to monitor and improve every user’s experience and help us identify popular content to produce for our community. This information is not individual or personalised. Meaning, we will not record your personally identifiable information as part of our analytics.
Who we share your data with
We take privacy very seriously and only ever share data with trusted third parties who assist us in operating our websites and providing services to you. For example, if we process a payment you authorise your payment information will likely be stored with either PayPal or Stripe, depending upon how you decide to pay us.
Our website also uses third-party software such as, for user accounts, Gravatar. For automated emails we use Drip.com. These software packages will often have their own privacy policies and security protocols. We are required to share information with these third-parties to assist in the operation of our websites and services.
Finally, we may use analytics and other non-personally identifiable information to market or advertise third-party products or services. We will never transfer or sell your personally identifiable information to a third-party unless we provide you with written notice. In most cases, these advertisers will promote their services through our platform or network but we will not transfer control or access to any personal information.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website, for example, on our news or education websites, we also store the personal information you provide in your user profile. All users can see, edit, or delete their own personal information at any time (except you cannot change your username). Website administrators can also see and edit that information. Access to any and all personal information is handled in strict confidence and only approved Rask Group employees and directors can see this information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service or by our staff and employees.
Your contact information & unsubscribing
You can unsubscribe from any of our emails or automated workflows by navigating to the bottom of any email we send to you and clicking “unsubscribe”. Please allow up to 48 hours for any preferences to apply. If that doesn’t work please write to us. We respect your right to refuse emails or content in your inbox.
To discontinue your account with us please navigate to the ‘memberships’ page and adjust your information accordingly. You can discontinue using the service at any time.
To cancel a recurring payment you have set up with us please navigate to your payment gateway’s website (PayPal.com or Stripe.com) and follow the prompts to adjust your payment settings (including recurring payment cancellation). To ensure the highest standards of digital payment security globally, we do not process any payments or store your credit card information on our servers. That is left to PayPal and Stripe, two of the world’s leading online payment gateways.
How we protect your data
All information transmitted on our website is provided by multiple layers of industry-leading security include https encryption (the padlock you see in your browser), DDoS prevention, geoblocking and more. To ensure the highest standards of digital payment security globally, we do not process any payments or store your credit card information on our servers. That is left to PayPal and Stripe, two of the world’s leading online payment gateways.
Website administrators can also see and edit that information. Access to any and all personal information is handled in strict confidence and only approved Rask Group employees and directors can see this information.
What data breach procedures we have in place
If we detect a data or information system breach we will take appropriate to ensure security of our systems and your information. This includes removing malware or malicious data or files, enhanced encryption tactics, geoblocking, protection against DDoS attacks, brute force hacking and more.
We only engage with and use software from reputable companies and organisations which ensure the highest standard of security. For example, our web hosts have security specialists in their chosen field, we use industry-leading third-party monitoring and geoblocking technology, and all encryption comes from respected providers.
What automated decision making and/or profiling we do with user data
Aside from very basic features to allow you to navigate and use our website we do not profile or automate decision making on our websites. We do not use machine learning or artificial intelligence solutions.
By way of example, when you log into your account you may be able to select a finance topic or type of content you want to read or watch regularly. This simple selection will filter articles or videos to appear in your account. Likewise, when you subscribe to an account you may receive automated emails us which allow us to send you the content you want to see. For example, if you click a link in your email to read an investing article, the next time you receive an email, prompt or piece of content from us it may have emphasise investing over other topics.
“We”, “our” or “us” means The Rask Group Pty Ltd, the Australian company responsible for this website.
“You” means you, the reader, user or viewer of our content.
“Website”, “site”, “content” or “service” means the content we provide through www.rask.com.au and associated websites (e.g. education.rask.com.au), email, social media, events or elsewhere.